Cyber attack cost Redcar Council over £10m

Updated: Oct 15, 2021

Cyber attack cost Redcar Council over £10m, impacting individuals and businesses

It has been revealed that a cyber-attack on a council's computer systems earlier this year has cost more than £10m in lost revenue, work, and recovery.

Redcar and Cleveland’s website and computers were targeted in February leaving over 130,000 people without online public services.

The local authority, which has been in discussions with the government over covering the cost of the attack, has since said that it has made "improvements" to its cyber-defences "with further upgrades planned".

Online appointment bookings, planning documents, social care guidance and council housing complaints systems were among services knocked offline, with experts from the National Cyber Security Centre (NCSC) drafted in to help restore them.

Councillor Glyn Nightingale, cabinet member for resources and leader of the Liberal Democrat group, said the attack and the coronavirus outbreak had been "unprecedented" in their effects.

"These were two completely different sources of disruption to the council's activities and services and came with serious consequences," Mr Nightingale said.

At the time of the attack it is understood that the council had industry standard tools deployed to secure its computer network, which had been configured to provide optimum protection.

But upgrades to its systems since February and enrolment on an NCSC scheme mean its cyber-defences "will be far more advanced than most peers in local government".

The attack which impacted many individuals and businesses continues to be subject to a criminal investigation.

For advice and support for your business or place of work, and to ensure that you and your team have the right tools and protocols in place, speak to a member of the NEBRC