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NEBRC launches new free 24/7 cyber response service

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NEBRC has announced the launch a completely free 24/7 emergency response service for any business or individual who finds themselves under a cyber attack.

Expertise is now only a phone call away with selected Expert Partners available to offer free, initialsupport that could help to lessen the impact of a cyber attack from the outset.

NEBRC Director Supt Rebecca Chapman explained: “We are aware that one of the worst moments for anyone who has been attacked is quickly understanding the implications and knowing which way to turn. Our new service gives a direct route to immediate assistance that’s usually only available if you’re signed up a with a private provider.

“Our experience has shown that by seeking immediate support and guidance it can lessen the impact of an attack. First and foremost, we always advise businesses and individuals to get in touch with their local police force, but by also engaging with one of our Expert Partners it could help with damage limitation in those crucial first minutes and hours. 

“All of our four partners have committed to offering an hour’s support for free and, once the immediate actions have been carried out, the business then has a choice of which path, if any, they wish to take next.”

The four NEBRC Trusted Partners supporting the service are Bleam, DigitalXRaid, NGS and Waterstons.

Commenting on the new service, Chris Rich, Senior Technology Consultant at Waterstons said: “We have a longstanding relationship with Business Resilience Centres across the UK and are very proud to be part of such an important team, protecting businesses here in the North East and helping them to thrive in an ever-changing digital era.”

To find out more about the service contact us at: [email protected]

*The Expert Partners are all independent commercial business that the NEBRC work closely with on a variety of projects or operations, but they are all run and operated as completely separate business entities to the NEBRC. The NEBRC can take no responsibility for the actions or advice given during a cyber crisis by one of the Trusted Partners.