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Testimonials

“As a team working within education we were aware that cyber security is a key issue for our sector. We wanted therefore to understand more, and what we might need to change and implement to help ensure we did not become victim to online hackers and fraud. We contacted the NEBRC and arranged for their expert team to deliver a practical, training session. It was fantastic, very well delivered and very thought provoking. Everyone who attended enjoyed it and found it extremely useful. As a team working across various work areas, we all now feel more confident following the session and will be taking various recommendations forward to better support our business. Our thanks to the NEBRC team for their time and support.”
Diane Lawson
Assistant Principal Student Experience - Northern College for Adults
"As a small, fledgling business, it's been a fantastic opportunity to take stock and consider how to embed the right skills and put digital safety and security at the core of all decision making. The business now has a clear set of recommendations and roadmap to improve the site , applying the learning and building on this new core knowledge to maintain ongoing site security. Many thanks to the team at the NEBRC for their help and support."
Rachel Mather
Owner & Founder - &Mather
"We were made aware of the NEBRC when we became members of the West Yorkshire Chamber of Commerce. Following this we were offered a free review of the website which highlighted potential vulnerabilities and the team then talked us through in great detail how to overcome each stage. This has allowed me to work with increased confidence knowing my business is safer online."
Adam Brown
Owner & Founder - Bear Cricket Ltd
"Cross Gates Good Neighbours would like to thank you and all at NEBRC who contributed your skill and diligence to this really valuable work, and also to thank your Director for her generosity."
David Smith
Volunteer and Trustee
I wanted to write to you to express my thanks for helping us out with a speaker for our Leeds Resilience Roadshow at Headingley on Wed 19th April at such short notice. Martin Wilson demonstrated exceptional flexibility and was able to support us around his other commitments. His presentation was spot on and went down very well with our audience, from a range of businesses (mostly SME) from across Healthcare, Finance, Manufacturing and Public Sector. We received some lovely feedback from one delegate, the Ops Director of a local hospice, who wrote: “It was really insightful and thought provoking with lots of key takeaways and learnings. There’s certainly lots for us to do to improve our position and approach to resilience but excited to implement some of the things discussed.”"
Tom Holloway
Lead Principal Consultant
"We all often talk about the importance of security at our business but we neglect to talk about why it's important and highlighting the type of threats to be aware of. We're incredibly grateful to NEBRC for coming to our office and providing training to everyone in the business on Cyber threats. The presentation was really great and easy to digest, and left us all questioning our current security habits to ensure it stands the test of the current times."
Nadea van der Merwe
Head of Operations
"Framwellgate School Durham recently commissioned the services of NEBRC on the back of a serious cyber incident. The team undertook an external vulnerability check of our network and subsequently were able to very quickly identify known vulnerabilities which could immediately be addressed. Their response, from initial email to undertaking work, was within a day which helped us to secure the network through targeting priorities in order. Working with NEBRC was a thoroughly supportive experience, from the initial Teams call and subsequent phone calls through to post crisis communications. Martin was non-judgemental, was supportive and made us understand quickly that it is known vulnerabilities which are attacked, and not the school. Martin worked closely with other support stakeholders including the police, Waterstons, the IT support team and external IT support company to coordinate work and share critical information. The support and advice given by Martin and the exceptional work of the ethical hackers was something I never expected to have to experience, but with their support the school was scaffolded quickly and is in a much better place due to their expertise, compassion and guidance through a very difficult time. If I could wind the clock back, I would have insisted on doing annual vulnerability checks and this is something I would urge schools to do, given the relative low cost and the high risk of failure in the current climate."
Wendy Pattison
Academy Business Director
"The support offered to Spencer Hayes Group by the NEBRC has been invaluable to us. The NEBRC team delivered helpful and informative advice to our listeners during our webinar, ensuring the listeners was well informed and went away more knowledgeable on how they can keep themselves safe online. NEBRC created a bespoke presentation that suited our listeners and their businesses which was delivered exceptionally well. We recommend any organisation to get in touch with the NEBRC to have the opportunity to learn more about how they can avoid risks online. In the current climate, it is so important for all of us to understand the ever changing challenges we face."
Jeff Dunn
Client Director - Spencer Hayes Group
“The NEBRC recently delivered a presentation for businesses at the Elmet & Selby Business Forum where local businesses get together to share ideas, knowledge, and best practice. The presentation was engaging, interactive and extremely useful, giving us all further insight and understanding into cyber and business resilience. As a group we are all now more aware of the key issues and what to look out for, armed with practical guidance and toolkits to better support our organisation and those we work with. Cyber and business resilience is a necessary foundation for all businesses, and I would recommend any organisation operating within our region to get in touch with the NEBRC to understand more about best practices and strategies for them.”
Heidi Green
Senior Business Advisor - Selby District Council
"With the launch of our new property investment platform, we approached NEBRC for assistance with securing our data. The team were more than happy to help and they kept us fully informed throughout the entire process. Upon completion, they provided us with a full in-depth report that covered all aspects of the work carried out. We are very happy with the results and would highly recommend their services."
David Balmbra
CTO - Bricksave
“Just wanted to let you know that our business was successful with our cyber essentials certification. I wanted to say a huge thank you to you as we would have really struggled without your help. I came into this not knowing much about it and your support and guidance was very helpful. Thanks again for your time and I really appreciate you going through everything with me patiently over the phone"
Sue
Educational Services
"We would like to express our gratitude to the NEBRC for their exceptional presentation on cyber security threats in the education sector at our recent YH02 event. The content was incredibly relevant and informative, and we appreciate the time and effort that went into preparing the material. We were particularly impressed with the Decisions and Disruptions Lego Exercise that the NEBRC ran with our members. The exercise was an engaging and interactive way to reinforce the importance of cyber security practices and provided valuable insights into the thought processes of our members when faced with potential security threats. As network managers in education, our members deal with cyber security issues on a daily basis, so we appreciated that the content was appropriate for their level of understanding. The NEBRC's presentation and exercise were both thought provoking and informative and the members' feedback shows that they enjoyed and benefited greatly from the experience. We highly recommend the NEBRC's services to anyone seeking to improve their organisations cyber security practices, thank you again for your excellent work!" 
Rick Cowell
Director & Founder
"‘Game was great, well planned, colourful, motivating to think deeper and cooperate. I loved the lego exercise, really useful for everyone in the group and for all tech levels. In the nearly six years I have been in business, this is the most valuable workshop I have been on. Thank you to all of the presenters and organisers."
Delegates from 'Cyber Security for the Non-Techie'
In conjunction with Invest East Yorkshire, Hull City Council and East Riding of Yorkshire Council
"‘The team are all friendly, approachable and don't talk in jargon so I am not worried about asking questions or even asking for something to be explained multiple ways until I do understand. Martin came and presented to the team and answered questions I have been trying to get through to the team for ages, certainly made our CEO think of what we need to do. We will be acting on suggestions made in the report, but have only just received it. Many thanks for working with us. As a lay person it was invaluable to have the feedback and support I was given. As a result of our interaction I took my mobile phone number off my website to make myself less vulnerable to abusive and potentially dangerous phone calls. I will be making further changes as per the recommendations."
Service Evaluation Survey Responders
North East Business Resilience Centre

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